Terms of Service

Last Updated: 15 January 2024

Welcome to Neontel Pte Ltd ("Company", "we", "us", "our" or "ours"). By accessing or using our website https://neontel.com (the "Site", "Service" or "Services"), you agree to comply with and be bound by the following terms of service (the "Terms"). If you do not agree or cannot comply with these Terms, you may not use our Services. These Terms apply to all visitors, users and others who wish to access or use of our Service.

  1. Acceptance of Terms
    By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions that may apply.

  2. Use of the Site
    You agree to use the Service for lawful purposes only and in a manner consistent with all applicable local, national, and international laws and regulations and accordance with Terms. You agree not to use the Service:
    1. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
    2. In any way that violates any applicable national or international laws and regulations.
    3. To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
    4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
    5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
    6. To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm or offend Company or users of the Service or expose them to liability.
    7. Use the Site in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service, including their ability to engage in real time activities through the Service.
    8. Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
    9. Use any manual process to monitor or copy any of the material on the Service or for any other unauthorised purpose without our prior written consent.
    10. Use any device, software, or routine that interferes with the proper working of the Service.
    11. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
    12. Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
    13. Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
    14. Take any action that may damage or falsify Company rating.
    15. Otherwise attempt to interfere with the proper working of the Site.

  3. No Use by Minors
    By using the Site, you represent that you are at least the age of majority in your country or state of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Site.

    The Site is intended only for access and use by individuals at least the age of majority in your country or state of residence. By accessing or using the Site, you warrant and represent that you are at least the age of majority in your country or state of residence with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not, you are prohibited from both the access and usage of the Site.

  4. User Accounts
    If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorised use of your account.

  5. Intellectual Property
    All content on the Site, including text, graphics, logos, images, and software, is the property of Neontel Pte Ltd and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

  6. Copyright Policy
    We respect the intellectual property rights of others. It is our policy to response to any claim that Content posted on the Site infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.

    If you are a copyright owner, or authorised on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to enquiry@neontel.com, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims".

    You may be held accountable for damages (including costs and attorneys' fee) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Site on your copyright.

  7. User Content
    If you submit any content to the Site, including but not limited to comments, reviews, or other contributions, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display the content.

  8. Analytics
    We may use third-party Service Providers to monitor and analyse the use of our Site.

  9. Error Reporting and Feedback
    You may provide us either directly at enquiry@neontel.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Site ("Feedback"). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible modify, create derivative works, publish, distribute and commercialise) Feedback in any manner and for any purpose.

  10. Links To Other Web Sites
    Our Site may contain links to third party web sites or services that are not owned or controlled by Neontel Pte Ltd.

    Neontel Pte Ltd has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

    YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEBSITES OR SERVICES.

    WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEBSITES OR SERVICES THAT YOU VISIT.

  11. DISCLAIMER OF WARRANTY
    THESE SERVICES ARE PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

    NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

    COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

    THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

  12. LIMITATION OF LIABILITY
    EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

  13. Termination
    We reserve the right to terminate or suspend your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users.

    If you wish to terminate your account, you may simply discontinue using the Service.

    All provisions of Terms which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  14. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of Singapore, which governing law applies to agreement without regard to its conflict of law provisions.

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

  15. Changes of Service
    We reserve the right to withdraw or amend our Service, and any service or material we provide via the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

  16. Changes of Terms
    We may update these Terms from time to time. The date of the latest revision will be indicated at the top of the page. Your continued use of the Service after the posting of changes constitutes your acceptance of such changes.

  17. Waiver and Severability
    No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

    If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

  18. Acknowledgement
    BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

  19. Contact Us
    If you have any questions about these Terms, please contact us at enquiry@neontel.com.